Running a small to medium-sized business or a startup is definitely no walk along a white, sandy beach, with the sun setting over the ocean, and a pina colada in one hand. In fact, most of the time, it’s quite the opposite. It’s an all-out sprint from the moment you get up in the morning till the moment you go to bed that entails jumping over hurdles, avoiding the barracudas, and trying not to get eaten by the sharks.
GetSwift has one mission — to help ease the lives of small business owners across the nation and the world by providing the best delivery management software. Designed to fit your business no matter the size, our best delivery management software can revolutionize the way you do business. Below, we’re going to take you back to the basics and explain exactly what delivery management software is and why we are the best. Contact us today for a free trial or demo!
What is Delivery Management Software?
Delivery management software is much what its name says it is: software that aids in the management of deliveries. This can include the organization, administration, and the supervision of the people who are doing the actual packaging and delivering of the goods, as well as encompassing the processes and technology to do so.
In the grand scheme of things, the delivery portion of your business should be the easy part. After all, the hard part was getting the sale in the first place. You had to get the lead, turn the lead into a prospect, make the sale, and then close the deal. After that, it’s simply a matter of delivering the product agreed upon. Sounds simple? Far from it.
The delivering of your goods is basically what will determine if you keep your customer or lose them. For example, your customer expects goods that are undamaged, are delivered on time, and are what they ordered. If you deliver the wrong product, a damaged item, or your delivery is late, the chances of keeping this customer that you’ve worked so hard to cultivate plummets, even with a great customer service team. Because if you delivered what turns out to be the birthday present for a six-year-old late, you can guarantee you have almost no chance of recovering that customer.
This is why having a top-notch delivery management software system in place is so vital to the health and well-being of your business, whether it’s a startup or a more established small to medium-sized business. You need a robust software that can help reduce driver times, track your vehicles, optimize your driver’s route, have a smart dispatch system, and ensure the delivery of the proper items. You’ll want a delivery management software that puts the power of deliveries in the driver’s hands, so that they can communicate to the customer, process orders, and make changes on the spot. Never underestimate the power of a phone call when a driver is running late due to a hail or snow storm or a traffic accident. Most people understand unforeseen delays and forgive them; what they don’t forgive is no communication about these delays.
Why We Offer the Best Delivery Management Software
GetSwift offers the best delivery management software, with automatic customer alerts with live-tracking maps and ETAs, customer feedback opportunities, and data analysis so you can track delivery times and driver’s individual performance. Our best delivery management software can be integrated with our top-rated Scheduling+ software and Delivery Biz Pro’s software to help you better manage your deliveries and personnel. With so many options and features, your business truly can’t afford not to have the best delivery management software right at your fingertips. And the best part of all? All of our best delivery management software can be customized, making it perfect for your needs.
Many apps work great with GetSwift and can be used as additional tools for your startup or small to medium-sized business. From Spotify and Grubhub to WordPress and Square, our delivery management software requires very little change on your end, besides the use of it. You are simply migrating your small business delivery operations to our software, which we’d be more than happy to heap with.
So what are you waiting for? Try a free trial or demo of our last mile delivery software today!