If you’re looking for tools to help manage orders, improve customer satisfaction, track deliveries, and grow your business, you’re probably thinking of enlisting the help of technology. Delivery service software is a necessity for businesses interested in optimizing their process and improving productivity. But with several different options available, how do you find the right one for you? In today’s blog from GetSwift, we’re going to discuss the questions you should ask and features you should look for when evaluating delivery service software. Read our blog and then visit our website to learn what GetSwift can do for you. 

Investing in technology that meets the beginning-to-end needs of your business can help you run more efficiently by saving time and money. The process of choosing the right software, however, can be a bit of a challenge. So how do you go about making sure that you find just the solution without paying for more than you need? First, start by considering these important features: 

Easy to Use

Software systems that take weeks to set-up and months to learn can swallow up your resources quickly. In order to get the most benefit in a short amount of time, make sure that you choose software that can be set up quickly and easily. Also, keep in mind its ease of use. Your employees have a challenging enough time managing their day-to-day responsibilities without having to take the time to learn a new, complicated system. Delivery service software is meant to make people’s lives easier, not more difficult. 

When you sign up with GetSwift, you can get started in just a few minutes with our easy onboarding wizard. Just answer a few questions about how you want to deliver, and we give you your custom plan to get started. 


There’s no doubt about it, technology can be incredibly expensive. And if you run a small business, it can be cost-prohibitive to own the latest and greatest tools — unless you choose the right ones. Keep in mind that price doesn’t necessarily equal value or quality. You can pay thousands of dollars for something, but if it’s not easy to use and doesn’t offer the solutions you need, then it’s not worth the money. 

GetSwift doesn’t believe in keeping technology out of reach of small businesses. That’s why we offer two different pricing platforms that allow you to choose what works best for you. But what if your business is very very small? With GetSwift, you don’t have to worry. You can pay just one flat price — a per delivery fee — and that’s the only fee you’ll ever see. 

To make things even easier, GetSwift is offering new customers a 30-day risk-free trial. You don’t even have to provide a credit card! Simply visit our signup page, answer a few questions, and get ready to see what GetSwift can do for your business. 

Is Support Available?

The worst feeling in the world is when you sign up for a new service and then find that you can’t get in touch with anyone when you need help. When you’re investing in any kind of new software it’s critical that you make sure the provider has a robust support system to answer your questions and provide the assistance you need, when you need it. Everyone has seen technology work without a hitch from 9:00 to 5:00, Monday through Friday, but when you’re trying to get that last load shipped at the end of second shift on a Saturday, that’s when you’re most likely going to need support. 

GetSwift has a team ready to assist with any questions or concerns you may have, 24 hours a day, seven days a week. You can access help through an online support portal where you can chat with a live person, submit a support ticket, or access integration guides for help with connecting systems. 

Integration With Existing Systems

When new software acts as a standalone and doesn’t work with your existing systems, it can be more of a hindrance than a help. Does your business use a POS system? How about Quickbooks? These are two of the most common systems that businesses will want to integrate with their delivery service software. But keep in mind that there are dozens of other apps and programs used by businesses today. Will your new software easily integrate with them? If you choose to work with GetSwift, you’ll find that our software easily integrates with many e-commerce, finance, online ordering, and POS systems. Visit our integrations page to learn more. When everything works together, your business benefits and it makes your life easier. 

Does It Have the Features You Need?

By far the most important question you need to ask when shopping for delivery service software is “Does it have the features we need?” If you want to track your deliveries in real-time, it makes sense that you would want your software to have GPS capabilities. As you explore the options available to you, consider how easy they are to use and if the software is best suited for your size of business. 

GetSwift wants to make sure you have the right tools for the job and for your type of business. Our software is completely customizable meaning we can help you add, remove, or tweak a feature to meet your needs.

GetSwift Has Your Complete Solution

At GetSwift, our goal is to provide the easiest to use, most innovative delivery service software available to help you simplify dispatching, save money through route optimization, and delight customers with real-time driver tracking. Send proof of delivery, manage your fleets, and get access to daily metrics and reports with one complete solution. 

GetSwift has helped companies across 6 continents and 75 industries and we know that we can help you. With our total software solution, you’ll be able to boost capacity, grow your customers, and see savings across the board. Sign up today to start your free trial and conquer the chaos of delivery! 

Delivery Biz Pro

Looking for our customized e-commerce platform?

Take your delivery business to the next level with DeliveryBizPRO.



This will close in 0 seconds